FollowUp

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A good followup BEFORE the sale could help you have a good follow after the sale.

A good followup BEFORE the sale could help you have a good followup after the sale.

Sometimes it does not happen after one phone call or meeting.

The conclusion of a sale can take time. Sometimes months.

There are some sales that you set a plan for years in advance.

a anniversary, wedding or family reunion for instance.

In order to be successful with a sale(some of the time), you need to be creative,consistent and persistent with professionalism and politeness.

Check out these suggestions that hopefully help .

1. Make sure you get dates.

you need to make sure you pin down the date of departure and return. Do not allow a client to be vague about their plans. From time to time entice them with tantalizing details about great packages you have been finding. Before giving specifics about the packages let them know the importance of nailing down when they want to book.

2.After giving brochures .

Depending on if you sent out brochures as a tool for your client,get with them and see which ones they like best. Then close for a meeting to discuss their favorite choices. Then finalize the booking.

Ex. "I'm glad you narrowed down it down! We should pick one and book it before it's too late. I can stop over tonight at eight or would tommorrow night be better for you and Phil?"

This also works well for any business where you need to followup.

Mailings

From time to time send mailings to your clients as a way to genereate a steady stream of bookings. By doing this, it should keep your buisness in your client's mind.

AFTER the mailings followup

The mailings themselves is the not the end. Most mailings should get a phone call or appointment in person. Unless you have a large prospect list which makes it impossible. End this with a question.

Keep your promises.

If you say you are going to research a booking and get back to them in a certain amount of time. DO IT! If you can't answer a question, tell them you will get the answer and get back to them.

Service your clients.

Be mindful of your clients even when you are not selling them a travel product.

If there are deals or articles that can help your client, alert them about it.

Do not limit your creativity in the way to keep in touch with your client.

Never stop prospecting.

Always continue to prospect. Tweak and refine your prospect list. Create different ways to contact prospective clients.

*quotes from Home-Based Travel Agent by Kelly Monaghan.

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